Designing frameworks to do and get done. An analysis ...

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11th International Symposium on Human Factors in Organisational Design and Management (ODAM 2014) CPH Conference

Designing frameworks to do and get done. An analysis of team management in the horticole sector
Paper
Author:Corinne GOTTELAND AGOSTINI
Valérie PUEYO
Pascal BEGUIN
Date: 2014-08-19     Track: F - Tools & methods     Session: F7 - Work analysis – part I
DOI:10.4122/dtu:2535

This article presents a research study on work management in a horticultural company. We consider the manager to be an activity designer who relies on primary frameworks (both natural and social) (Goffman, 1974). In order to organize efficiently the work to do and to be done, the manager will design action frameworks by constantly facing situational contingencies (Schön, 1983). We show that for this to happen, the manager transforms primary frameworks in secondary frameworks by conducting both daily and occasional microprojets, thus producing a succession of transformed frameworks, some of which may crystallise in the form of artefacts.