The social construction of design processes in ...

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11th International Symposium on Human Factors in Organisational Design and Management (ODAM 2014) CPH Conference

The social construction of design processes in complex organizations
Paper
Author:Francisco de Paula Antunes LIMA (Department of Production Engineering, University of Rio de Janeiro, Brazil)
Adson Eduardo RESENDE (Technical School, University of Rio de Janeiro, Brazil)
Francisco José de Castro Moura DUARTE (Department of Production Engineering, University of Rio de Janeiro, Brazil)
Date: 2014-08-19     Track: F - Tools & methods     Session: F7 - Work analysis – part I
DOI:10.4122/dtu:2534

One of the determining factors of functional mismatches in large industrial projects is the growing gap between operational and project teams. The consequence of this is predominantly organizational, which maintains a focus on project management rather than on the use of these units. This article discusses and analyzes the design process itself from the viewpoint of the participation of the authors in the development of a new Sulfur Recovery Unit (SRU). Ergonomics in this study identified the need to promote social intervention, considering the design experts and operators as actors of a unique social construction.