The effect on organizational change on relational ...

Object Details

View

11th International Symposium on Human Factors in Organisational Design and Management (ODAM 2014) CPH Conference

The effect on organizational change on relational coordination - a multi case study
Paper
Author:Kasper EDWARDS (Department of Management Engineering, Technical University of Denmark, Denmark)
Sanne Lykke LUNDSTRØM (Department of Management Engineering, Technical University of Denmark, Denmark)
Date: 2014-08-19     Track: B - Special sessions     Session: B4 - Relational coordination – in research and practice – part I
DOI:10.4122/dtu:2361

This study presents results from an original empirical study of 11 organizational change projects in different wards at two Danish hospitals. The purpose of the study was to study was to study changes in relation coordination as a consequence of organizational change. We measured relational coordination before and after the organizational change using the 7 question relational coordination questionnaire. A group of employees were interviewed after the change project to uncover the nature and extent of the changes. We find that organizations’ relational coordination score change very little – even for organizational change that introduces new work relations and new processes.