Differences between psychosocial assessment of ...

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11th International Symposium on Human Factors in Organisational Design and Management (ODAM 2014) CPH Conference

Differences between psychosocial assessment of office and field workers in a utility company from a cross-sectional study
Author:Denis A. COELHO (Human Technology Group, Universidade da Beira Interior, Portugal)
Carla S. D. TAVARES (Instituto Politécnico da Guarda, Portugal)
Miguel L. LOURENÇO (Instituto Politécnico da Guarda, Portugal)
Date: 2014-08-18     Track: G - Application areas     Session: G3 - Psycho- social aspects

This paper investigates the effect of the differences in the nature of work on the psychosocial assessment of people working under the same management, and in the same organizational environment. 32 field workers and 14 office workers of a utility company were voluntarily subjected to a psychosocial assessment. The short version of the Copenhagen Psychosocial Questionnaire was used. Statistical analysis yielded a significantly higher esteem score for the field workers. An odds ratios analysis carried out for the nature of work for CoPsoQ subscales did not reveal significant differences. Results are interpreted under the light of socio-technical systems theory.