Keeping rail on track: good practice work health and ...

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11th International Symposium on Human Factors in Organisational Design and Management (ODAM 2014) CPH Conference

Keeping rail on track: good practice work health and safety in the Australian rail industry
Paper
Author:Jessica L PATERSON (Appleton Institute, Central Queensland University, Australia)
Verna BLEWETT (Appleton Institute, Central Queensland University, Australia)
Sophia RAINBIRD (Appleton Institute, Central Queensland University, Australia)
Hayley ETHERTON (Appleton Institute, Central Queensland University, Australia)
Date: 2014-08-18     Track: F - Tools & methods     Session: F3 - Quality improvement
DOI:10.4122/dtu:2339

How organisations manage work health and safety is a reflection of their organisational culture. The Australian rail industry is diverse: organisations operate urban passenger networks, heavy haul in the Australian outback, or shift freight over large distances. The aim of the present study was to test lessons developed from earlier research in the Australian mining industry, the 10 Platinum Rules, as a framework for action towards improvements in organisational culture and WHS management in the Australian rail industry. A survey, focus groups and semi-structured interviews were conducted with employees from three rail industry sectors. Data were analysed inductively using an open coding technique to identify key themes. There was a good overall fit in the data with the 10 Platinum Rules, indicating that these rules may provide a useful framework for organisational self-reflection and for developing interventions leading to improved practice in WHS in Australian rail.