Dialogic leadership and participatory development: ...

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11th International Symposium on Human Factors in Organisational Design and Management (ODAM 2014) CPH Conference

Dialogic leadership and participatory development: key factors of quality of working life and performance
Author:Sirpa SYVÄNEN (School of management, University of Tampere, Finland)
Date: 2014-08-18     Track: E - Organization & management     Session: E3 - Learning organizations

Objective of this article is to find out what kinds of development forums and tools were created in the participatory and dialogic action research project, what were the contents and impacts of the development dialogues of the collaborative development in six service units providing services for the elderly. The most important contents of the dialogues were the phenomena of dialogue, creativity, and quality of working life, mutual expectations between managers and employees, different rules, rewards and encouragement, conflict solving principles, and values and basic tasks.