A prospective study of a macroergonomics process ...

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11th International Symposium on Human Factors in Organisational Design and Management (ODAM 2014) CPH Conference

A prospective study of a macroergonomics process over five years demonstrates significant prevention of workers’ compensation cl
Author:Alison HELLER-ONO (Worksite International, Inc. Pacific Grove, United States)
Date: 2014-08-18     Track: F - Tools & methods     Session: F2 - Macroergonomics

This prospective study shows the effect of a macroergonomics process on a large government organization of 4500 employees who primarily work at a computer workstation and are relatively “healthy” but often report symptoms to the neck, upper extremities (UE) and/or back. The Worksite International Ergonomics Process® (WIEP) was implemented over a 5 year period from 2009-2013 to address rising repetitive motion injury rates and involves approximately 1550 employees directly. The results show that an early symptom reporting process minimizes workers’ compensation claim filing, reduces costs and keeps employees safer, healthier and productive in the work place.