Manufacturing analysis of the Serra da Estrela PDO ...

Object Details

View

11th International Symposium on Human Factors in Organisational Design and Management (ODAM 2014) CPH Conference

Manufacturing analysis of the Serra da Estrela PDO cheese under the perspective of systemic design
Paper
Author:Tiago E. P. CARROLA (Dept. of Electromechanical Engineering, Universidade da Beira Interior, Portugal)
Ana F. COUVINHAS (Observatory - TechnoServe Mozambique, Mozambique)
Denis A. COELHO (Dept. of Electromechanical Engineering, Universidade da Beira Interior, Portugal)
Date: 2014-08-18     Track: C - Special sessions & technical sessions     Session: C1 - Ergonomics and development in the new economy & ergonomics in systems analysis and design
DOI:10.4122/dtu:2215

The authors conducted a mapping according to a systemic perspective of the processes involved in the context of manufacturing and distribution of Serra da Estrela PDO cheese. Various methods were used throughout the process, from the analysis of systemic design, through the application of techniques derived from ethnographic methods, which led to the collection of data in the field and consequently provided the immersion of the first author in genuine work situations. Critical points were identified and emphasized in the systemic map with the purpose of encouraging initiatives to address and overcome the gaps and inefficiencies detected.