Human factors specialists to the rescue for (other) ...

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11th International Symposium on Human Factors in Organisational Design and Management (ODAM 2014) CPH Conference

Human factors specialists to the rescue for (other) systems designers – case study in railway
Paper
Author:Kirsten B.J. SCHREIBERS (INTERGO human factors & ergonomics, The Netherlands)
Richard VAN DER WEIDE (INTERGO human factors & ergonomics, The Netherlands)
Colete WEEDA (INTERGO human factors & ergonomics, The Netherlands)
Date: 2014-08-18     Track: C - Special sessions & technical sessions     Session: C1 - Ergonomics and development in the new economy & ergonomics in systems analysis and design
DOI:10.4122/dtu:2128

It is a challenge for human factors professionals to be seen as a colleague system designer of man-machine systems. Mostly, they are consulted for detailed user interface design. However, in this design phase fundamental questions about task allocation necessary for an optimal man-machine interface are cut short. This case describes the development of a warning system for train drivers to illustrate the role of the human factors specialist. The original question for the warning system turned from detailed design level towards a full partnership in system design by covering issues in which human factors specialists distinguish themselves from IT specialists.